Account/Project Manager

Location: Remote
Company: Alchemy Worx

About the Company

Alchemy Worx is an award-winning audience management agency specializing in email, SMS, and paid social marketing. We partner with clients ranging from Fortune 500 giants to emerging startups, helping them drive results through data-driven strategies and top-tier lifecycle marketing.

Job Overview

We’re looking for an experienced Account/Project Manager to lead client accounts, coordinate project delivery, and help scale our client services team. If you're passionate about building strong relationships, driving growth, and ensuring smooth project execution, this role is for you.

You’ll report directly to the VP of Customer Success and work cross-functionally with our production, creative, analytics, and strategy teams.

Key Responsibilities

Client Relationship Management

• Act as the main point of contact for your assigned clients
• Build and maintain long-term partnerships
• Lead strategic planning, business reviews, and regular check-ins
• Manage renewals, upsells, and account expansions

Account & Business Growth

• Monitor client KPIs: CAC, LTV, ROAS, etc.
• Track account profitability, forecast revenue, and oversee renewal timelines
• Provide actionable insights from performance data

Project Oversight

• Translate client goals into detailed briefs for internal teams
• Oversee campaign delivery, timelines, and team collaboration
• Run weekly stand-ups and manage client status calls
• Proactively handle scope shifts, delivery risks, and blockers

Team Leadership & Internal Enablement

• Mentor junior staff (coordinators, traffickers)
• Contribute to internal playbooks, templates, and workflows
• Champion data fluency across the team
• Recommend optimizations for tools like ClickUp, Asana, and Slack

Education & Experience

Required:

• Bachelor’s degree in Marketing, Business, Communications, or a related field
• 5+ years of experience in Account Management, Client Services, or Project Management (agency experience preferred)
• Strong grasp of lifecycle marketing (email, SMS, CRM, paid social)
• Data-driven mindset; ability to interpret KPIs and dashboards
• Familiar with tools like Google Workspace, ClickUp, Asana, and Looker Studio

Nice to Have:

• Prior experience in a fast-paced marketing or digital agency
• Hands-on knowledge of marketing automation platforms
• Previous involvement in multi-channel campaign coordination

How to Apply

If you’re interested in this position, please register on our portal and submit your application through the link below:

👉 Register & Apply at TeezJobs.com