Client Success Specialist Inteliqo | Lahore, Pakistan

Are you passionate about client success and relationship management? Inteliqo is looking for a proactive and customer-focused Client Success Specialist to join our team in Lahore!

Role Overview:
As a Client Success Specialist, you will be the primary point of contact for clients after the sale, ensuring seamless onboarding, continuous support, and maximum value from our solutions. You will play a key role in driving client satisfaction, retention, and business growth.

Key Responsibilities:

• Serve as the main liaison between clients and internal teams, ensuring clear communication and expectations.
• Guide clients through onboarding and implementation tailored to their needs.
• Understand clients’ business goals and help them achieve success using Inteliqo’s solutions.
• Monitor account health and proactively address issues affecting satisfaction or retention.
• Collaborate with Sales, Product, and Support teams to advocate for client needs.
• Conduct regular check-ins, training sessions, and Quarterly Business Reviews (QBRs).
• Track client engagement and usage metrics to identify upsell opportunities.
• Maintain accurate records of client interactions in CRM systems like Salesforce or HubSpot.

Qualifications & Experience:

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Minimum 2 years of experience in client-facing roles (Customer Success, Account Management, or similar).
• Strong communication, interpersonal, and problem-solving skills.
• Tech-savvy with the ability to quickly learn new tools and software.
• Familiarity with CRM and customer success platforms is a plus.
• Highly organized, detail-oriented, and able to manage time effectively.
• Empathetic, customer-centric, and proactive mindset.

Why Join Inteliqo?

• Collaborate with a dynamic team in a growing tech environment.
• Contribute directly to client satisfaction and business growth.
• Gain valuable experience in client success strategies and CRM tools

How to Apply

If you’re interested in this position, please register on our portal and submit your application through the link below:

👉 Register & Apply at TeezJobs.com

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