hessanhamid

About me

I’m a driven and results-focused Sales & Customer Support Executive with over 6 years of international experience working with US, UK, and Australian companies in the tech, telecom, and SaaS sectors.

Throughout my career, I’ve successfully combined sales strategy, customer care, and marketing-driven communication to drive real business outcomes—whether it’s closing deals, retaining clients, or upselling digital products.

I’ve worked with global names like CloudTalk.io (Australia), Zendesk (UK), and Outreach.io (USA)—managing CRM-based sales pipelines, conducting product demos, onboarding clients, and providing multilingual support across email, phone, and live chat.

My background also includes a strong marketing mindset, having collaborated closely with lead-gen and content teams to create high-converting email pitches and sales sequences. In parallel, I’ve completed multiple freelance projects on Upwork, assisting startups in improving their outreach and customer response systems.

🔍 Currently, I’m open to new full-time or remote opportunities in Sales, Customer Success, or Digital Client Relations—especially in tech-driven or service-focused industries.

If you’re looking for someone who understands the human side of business, speaks fluent English, has intermediate Arabic, and can build trust while boosting numbers—I’d love to connect.