Senior Operation Program Specialist ICON plc Remote

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Job role insights

  • Date posted

    30.10.2025

  • Closing date

    29.11.2025

  • Offered salary

    Min: $1,235/month

  • Career level

    Middle

  • Qualification

    Bachelor

  • Experience

    1 - 2 Years

  • Quantity

    5 person

  • Gender

    Male Or Female

Description

ICON plc, a global leader in healthcare intelligence and clinical research, is seeking a Senior Operation Program Specialist to join our Reader Operations Cardiac team. This role offers the chance to work remotely from Mexico City while contributing to high-impact clinical operations that shape the future of healthcare.

What you will do:

  • Support Operations by managing communication, scheduling, data inventory, and deliverables across the business.
  • Generate and maintain operations reports, including delivery schedules, milestone updates, inventory tracking, and performance metrics.
  • Collaborate cross-functionally to resolve bottlenecks and ensure timely project delivery.
  • Develop and maintain departmental performance metrics for Image Analysis.
  • Assist with capacity and resource planning for external technical resources.
  • Identify opportunities for process improvement and help implement updates.
  • Represent Operations in internal and external meetings when required.
  • Support special projects as assigned by the VP of Operations.
  • Ensure compliance with internal SOPs.

Qualifications and Experience:

  • Bachelor’s degree in Life Sciences, Healthcare, or related field.
  • 1–2 years of experience in clinical research, preferably in a client-facing role.
  • Experience with cardiac or imaging clinical trials is a plus.
  • Strong command of English (advanced level).
  • Excellent communication, customer service, and interpersonal skills.
  • Highly organized, detail-oriented, and able to manage multiple tasks efficiently.
  • Proficiency in Microsoft Office and basic reporting tools.
  • Ability to work creatively and collaboratively in a fast-paced team environment.

Why ICON:
ICON values diversity, inclusion, and employee well-being. We offer a competitive salary and a range of benefits, including:

  • Annual leave entitlements
  • Health insurance coverage for employees and their families
  • Retirement planning options
  • 24/7 Employee Assistance Program
  • Life assurance and flexible country-specific benefits such as childcare vouchers, gym memberships, and travel subsidies

How to Apply

If you’re interested in this position, please register on our portal and submit your application through the link below:

👉 Register & Apply at TeezJobs.com

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Q1: What are the main responsibilities of this role?
A: You will manage communication, reporting, scheduling, and data inventory for the Cardiac Reader Operations team. The role involves cross-functional collaboration, tracking deliverables, generating operations reports, and supporting special projects.

Q2: Is this a remote position?
A: Yes, the role is primarily remote with a hybrid setup based in Mexico City.

Q3: What qualifications are required?
A: Candidates should have 1-2 years of clinical research experience, preferably in cardiac or imaging clinical trials. A bachelor’s degree in life sciences or a related field is preferred. Advanced English proficiency is required.

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