Claims Service Specialist GEICO | Virginia Beach, VA

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Job role insights

  • Date posted

    30.10.2025

  • Closing date

    24.11.2025

  • Offered salary

    Min: $3,750/month

  • Career level

    Middle

  • Qualification

    Bachelor

  • Experience

    1 - 2 Years

  • Quantity

    5 person

  • Gender

    Male Or Female

Description

Join GEICO as a Claims Service Specialist and help policyholders when they need it most! This hybrid role offers training 100% in-office for 6-9 months, followed by a schedule of four days in-office and one day remote.

As a Claims Service Specialist, you’ll collect accident information, investigate claims, and gather statements from all involved parties. Your patience, empathy, and attention to detail will ensure customers get back on the road quickly. GEICO offers a supportive environment where you can explore your skills and advance your career. Many associates see a 10% base salary increase within their first year, with top performers reaching up to 15%!

Key Responsibilities:

  • Handle incoming claims and provide outstanding customer service.
  • Collect facts about accidents and investigate claims thoroughly.
  • Communicate effectively with customers, coworkers, and management.
  • Support customers through empathetic and efficient claims processing.
  • Collaborate in a fast-paced, high-volume environment while maintaining accuracy.
  • Participate in ongoing training and development programs to enhance career growth.

Qualifications & Skills:

  • High school diploma or equivalent required; associate or bachelor’s degree preferred.
  • 1-3 years of experience in customer service, insurance, or claims handling is preferred.
  • Strong verbal and written communication skills.
  • Ability to work in a high-volume, fast-paced environment.
  • Eagerness to learn new skills and grow within the company.
  • Empathetic, detail-oriented, and solution-focused mindset.

Benefits & Rewards:

  • Paid industry-leading training with career growth opportunities.
  • Flexible work schedule with hybrid options.
  • Competitive salary and performance-based incentives.
  • Comprehensive benefits including 401(k) match, tuition assistance, health coverage, and mental wellness support.
  • Inclusive culture promoting integrity, teamwork, and mutual respect.
  • Recognition programs to reward contributions and performance

How to Apply

If you’re interested in this position, please register on our portal and submit your application through the link below:

👉 Register & Apply at TeezJobs.com

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Q1: What does a Claims Service Specialist do?
A: You assist policyholders during the claims process by collecting accident details, investigating claims, and communicating with involved parties to ensure a smooth resolution.

Q2: Where is this role located?
A: The position is based in Virginia Beach, VA, with a hybrid schedule after completing in-office training.

Q3: What is the work schedule?
A: Training is 100% in-office for 6–9 months. After training, you work 4 days in the office and 1 day from home per week.

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