IT Resource Analyst Remote (USA)

Location: 🇺🇸 United States

About SouthState:
SouthState is a trusted financial partner with deep community roots and a story of steady growth since the 1930s. We combine personal relationships with forward-thinking solutions to help our customers move forward. At SouthState, team members are recognized for their contributions, encouraged to grow, and inspired to achieve their greater purpose.

Role Overview:
As an IT Resource Analyst, you will be responsible for analyzing, tracking, and optimizing technology resources across projects, programs, and operations. You’ll ensure IT capacity aligns with business priorities, enabling timely and cost-effective delivery of technology initiatives. This role works closely with IT leadership, project managers, and business stakeholders to provide insights into resource availability, utilization, and demand forecasting.

Key Responsibilities:

• Collect, maintain, and analyze IT resource data including capacity, skills, and availability.
• Serve as the process owner and subject matter expert for resource planning, forecasting, QA/QC, and reporting.
• Support creation and maintenance of resource forecasts to match staffing with project needs.
• Partner with IT managers and project leaders to understand current and future resource demands.
• Monitor and report on resource utilization, identifying trends, risks, and optimization opportunities.
• Develop dashboards and reports for visibility into resource allocation, capacity planning, and workload balance.
• Assist in workforce planning strategies, skill gap analysis, and training recommendations.
• Ensure IT resource planning aligns with organizational strategic priorities.
• Support vendor resource tracking for third-party contractors and consultants.
• Contribute to process improvements and best practices in IT resource and capacity management.

Professional Skills & Competencies:

• Advanced knowledge of MS Office tools, including Excel, PowerPoint, Visio, Word, and SharePoint.
• Strong analytical, critical thinking, and problem-solving skills.
• Data-driven decision-making with attention to detail.
• Effective communication skills (written and verbal) to collaborate with diverse stakeholders.
• Adaptability, flexibility, and continuous improvement mindset.
• Ability to quickly grasp new concepts and business processes.

Education & Experience:

• Bachelor’s degree in Information Technology, Business Administration, or a related field. Advanced degrees or certifications in project management or IT resource management are a plus.
• 2-5 years of experience in IT resource management, capacity planning, business analysis, or related roles.
• Experience with resource/project management tools and workforce planning software.
• Strong Excel, Power BI, or similar data visualization skills.
• Exposure to cross-department collaboration, project coordination, and reporting metrics.

Work Environment:

• Fully remote role requiring a secure home office environment with a reliable private internet connection (cable/fiber preferred).
• May require occasional travel for meetings.
• Must be able to spend extended periods in front of a computer.

Training & Development:

• New employee orientation.
• Required annual compliance training.
• Cross-departmental training as needed.

How to Apply

If you’re interested in this position, please register on our portal and submit your application through the link below:

👉 Register & Apply at TeezJobs.com

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