Data Scientist, Patient Experience

Location: Worldwide

About Us
Pomelo Care is a multi-disciplinary team of clinicians, engineers, and problem solvers dedicated to improving care for moms and babies. We transform outcomes for pregnant people and newborns using evidence-based care delivered at scale. Our technology-driven platform engages patients early, conducts individualized risk assessments, and delivers personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year.

We measure success by reductions in preterm births, NICU admissions, c-sections, and maternal mortalityimproving outcomes while reducing healthcare costs.

Role Description
As a Data Scientist on our Patient Experience team, your mission is to build innovative, data-driven products that enhance patient engagement and retention. You will help create meaningful connections with patients and keep them engaged throughout their care journey.

Key Responsibilities:

• Become an expert in patient behavior, engagement patterns, and retention drivers to shape our patient experience strategy.
• Conduct exploratory analyses to guide the development of engagement-focused features, such as conversation topic categorization and patient journey segmentation.
• Contribute to AI-powered product development, including content generation, dynamic intake forms, and workflow automation.
• Collaborate with engineers through the full product lifecycle, from research and prototyping to implementation and performance monitoring.
• Build data pipelines and analytics infrastructure to measure patient engagement and optimize product performance.
• Perform comprehensive analyses to measure product effectiveness, conduct A/B tests, and quantify impacts on clinical and business outcomes.
• Work closely with Product, Clinical, and Engineering teams to turn patient insights into actionable product improvements.

Who You Are

• Product-minded data scientist and innovative problem solver passionate about improving maternal health outcomes.
• Strong communicator with the ability to translate technical insights for non-technical stakeholders.
• Proven ability to scope and implement data-driven solutions for complex, ambiguous problems.

Education

• Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, Engineering, or a related field.
• Advanced coursework or certifications in healthcare analytics, AI, or product analytics is a plus.

Experience

• 4+ years of professional experience in data science, product analytics, or data engineering.
• 2+ years of experience working in healthcare or consumer health products.
• Expertise in SQL and Python, with experience across the full data stack.
• Experience with product prototyping, A/B testing, and user behavior analysis.
• Bonus: Experience in AI model development, healthcare AI, clinical decision support, medical NLP, data visualization tools (Looker, Tableau, Metabase), or modern data stack tools (dbt, Airflow, Snowflake).

Why Join Us

• Opportunity to be part of a fast-moving, mission-driven startup.
• Competitive healthcare benefits, generous equity, and unlimited vacation.
• Collaborative, inclusive environment valuing diverse perspectives and experiences.
• Chance to directly impact the lives of moms and babies worldwide.

How to Apply

If you’re interested in this position, please register on our portal and submit your application through the link below:

👉 Register & Apply at TeezJobs.com

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