Specialist, Claims & Fraud Operations
Job role insights
-
Date posted
28.10.2025
-
Closing date
12.11.2025
-
Offered salary
Min: $3,375/month
-
Career level
Middle
-
Qualification
Bachelor
-
Experience
1 - 2 Years
-
Quantity
5 person
-
Gender
Male Or Female
Description
United States
About the Role:
Santander is a global leader in financial services, committed to innovation and empowering employees to grow professionally. As a Specialist in Claims & Fraud Operations, you’ll play a key role in analyzing and investigating suspected fraud, ensuring regulatory compliance, and protecting customers and the organization from financial risk. This position offers a dynamic work environment and opportunities for career development within a global financial institution.
What You’ll Do:
- Analyze current fraud trends and provide input into rules and parameters.
- Investigate fraud claims including ACH, altered checks, forged endorsements, unauthorized transfers, elder fraud, and identity theft.
- Review and analyze disputed transactions or flagged activities for potential fraud.
- Maintain case files, enter fraud cases in the management system, and work with law enforcement and internal departments.
- Prepare reports required under the Bank Secrecy Act and other regulatory guidelines.
- Conduct due diligence on new business and member accounts in compliance with the USA Patriot Act.
- Assist in filing bonded claims and charge-off recommendations.
- Participate in cross-team projects and troubleshoot operational issues.
What You Bring:
- Education: Bachelor’s degree or equivalent professional experience.
- Experience: 0+ years in fraud prevention, loss prevention, regulatory compliance, or related financial services roles.
- Strong analytical, problem-solving, and root-cause analysis skills.
- Proficiency in fraud detection systems (LexisNexis, Targus, TransUnion TLO) and MS Office applications.
- Excellent communication, organization, and multi-tasking abilities.
- Knowledge of compliance and regulatory issues related to fraud and financial operations.
Nice to Have:
- Experience in financial services, fraud operations, or security roles.
- Familiarity with Microsoft Office Suite and other business applications.
- Established work history demonstrating reliability and initiative.
Why Join Santander:
- Opportunities for professional growth and global collaboration.
- A supportive and inclusive work environment.
- Exposure to innovative fraud detection technologies and processes.
- Competitive compensation and benefits package.
Work Conditions:
- Primarily desk-based work with some standing, walking, and light lifting as needed.
- May require coordination with multiple teams and departments.
EEO Statement:
Santander is an equal opportunity employer and values diversity in its workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any legally protected characteristic.
How to Apply
If you’re interested in this position, please register on our portal and submit your application through the link below:
👉 Register & Apply at TeezJobs.com
View More Jobs:
A: The annual salary ranges from $40,500 to $64,000, depending on experience, skills, and location within the United States.
Q2: What are the primary responsibilities?
A: You will investigate potential fraud claims, analyze disputed transactions, maintain compliance with financial regulations, prepare reports, and work with law enforcement when necessary.
Q3: What education is required?
A: A bachelor’s degree is preferred, but equivalent work experience in loss prevention, fraud, or financial services may also be considered.
Maps
Interested in this job?
3 days left to apply
