Client Enablement Specialist II

Location: Remote

About the Role

Fragomen, a top-ranked global immigration law firm, is seeking a skilled Client Enablement Specialist II to join their team. You will be a key player in ensuring smooth client onboarding, effective client enablement, and supporting corporate functions related to client services. This role is perfect for someone organized, communicative, and comfortable working in a fast-paced, client-facing environment.

What You’ll Do

• Lead and participate in client onboarding and implementation calls.
• Serve as the primary contact for client and legal teams on process questions.
• Schedule and manage recurring client meetings.
• Document detailed onboarding requirements and maintain onboarding manuals.
• Collaborate with internal teams like IT, Finance, and Client Services to ensure smooth implementations.
• Assist with client off-boarding procedures.
• Generate reports for both internal use and client consumption.
• Support process improvements and system enhancements as needed.
• Communicate clearly with all stakeholders to set expectations and solve problems efficiently.

What We’re Looking For

• Bachelor’s degree in Business, Communications, or a related field preferred.
• 3+ years of experience in Client Enablement, Client Engagement, or related roles.
• Strong verbal and written communication skills.
• Experience with process documentation and mapping (Microsoft Visio is a plus).
• Proficiency in MS Office (Word, Excel, PowerPoint, Visio).
• Excellent organizational skills with attention to detail.
• Ability to multitask and manage competing priorities in a dynamic environment.

Why Work at Fragomen?

• Competitive salary and comprehensive benefits package.
• 22 PTO days plus federal holidays.
• Medical, dental, and vision plans, including FSA & HSA options.
• 401(k) retirement plan.
• Opportunities for professional growth and development.
• Inclusive and collaborative work culture.

How to Apply

If you’re interested in this position, please register on our portal and submit your application through the link below:

👉 Register & Apply at TeezJobs.com