Escrow Assistant

Location: Remote

About First American

Join First American’s Direct division a company that has been a trusted name in title insurance and settlement services since 1889. Known for its people-first culture, First American has been named to the Fortune 100 Best Companies to Work For® list for ten years running, and recognized for diversity, inclusion, and workplace excellence. Here, your contributions help make homeownership dreams a reality.

Role Overview

We’re seeking a detail-oriented Escrow Assistant to support our dynamic Escrow team. In this fast-paced role, you will assist with customer support, administrative tasks, and contribute to the smooth closing of real estate transactions. If you’re passionate about delivering exceptional customer experiences and thrive working as part of a collaborative team, this opportunity is for you!

Key Responsibilities

• Maintain client communication regarding approved documents, updates, and inquiries throughout projects.
• Review purchase agreements and perform quality checks to help facilitate the closing process.
• Facilitate title searches, verify results, and conduct research to resolve title issues.
• Calculate title policy premiums using state-specific rate manuals.
• Produce and distribute title insurance policies per client agreements.
• Assist with post-closing activities such as document packaging, mailing, and policy review.
• Perform routine administrative tasks including proofreading, data gathering, document preparation, and order intake.
• Respond to customer requests and internal inquiries professionally and promptly.

Required Skills & Qualifications

• Strong passion for customer service with a professional, positive attitude.
• Excellent verbal and written communication skills.
• Detail-oriented problem solver with strong organizational abilities.
• Eagerness to learn and adapt in a team-oriented environment.
• Proficiency in Microsoft Office and ability to quickly learn new software tools.
• High school diploma or equivalent.
• Prior escrow-related experience preferred but not required.

Education

• High school diploma or GED required.
• Additional certifications or coursework related to real estate, title insurance, or escrow services are a plus.

Experience

• Experience in escrow, title insurance, or real estate administrative support is highly desirable.
• Familiarity with closing processes, document preparation, and customer service in a real estate context.
• Demonstrated ability to manage multiple tasks in a fast-paced environment.

Why Work With First American?

• Embrace a culture that values diversity, equity, and inclusion, welcoming your authentic self.
• Comprehensive benefits package including medical, dental, vision, 401(k), paid time off, and an employee stock purchase plan (eligibility applies).
• A supportive team environment focused on growth and development.
• Opportunity to contribute meaningfully to the home buying process nationwide.

How to Apply

If you’re interested in this position, please register on our portal and submit your application through the link below:

👉 Register & Apply at TeezJobs.com