Financial Counselor

Location: United States

About Ensemble Health Partners

Ensemble Health Partners is a top provider of technology-enabled revenue cycle management solutions for hospitals and physician groups across the U.S. We help keep communities healthy by supporting hospitals with human-centered, innovative solutions. Our team is empowered to challenge the status quo and deliver meaningful results every day.

Why Join Us?

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Growth Opportunities

We’re a five-time winner of “Best in KLAS” and recognized as a top workplace for innovation, leadership, and flexibility.

Role Overview

As a Financial Counselor, you’ll review patient benefits and collect financial liabilities for inpatient, observation, and outpatient services. You will assist patients with understanding their financial responsibilities and financial assistance options while ensuring compliance with all regulatory requirements. This role requires excellent communication skills, attention to detail, and a commitment to providing compassionate patient service.

Key Responsibilities

• Collect and verify patient insurance and financial information
• Estimate and collect patient liabilities including copays, deductibles, and outstanding balances
• Contact recently discharged patients to collect unpaid balances
• Support daily cashiering tasks, including cash reconciliation and deposits
• Work with case management on regulatory form completion
• Monitor missed collection opportunities and follow-up with patients regularly
• Manage communications with patients unable to pay while admitted
• Ensure completion of all required patient consents and forms
• Assist with insurance verification and coordination of benefits
• Run reports, analyze denials, and escalate uncollected balances as needed

Education & Experience

• Education: High School Diploma or GED required
• Experience: 1-3 years of customer service experience preferred
• Prior knowledge or experience in healthcare billing, insurance verification, or financial counseling is a plus

Required Qualifications

• Ability to obtain CRCR certification within 9 months of hire (paid by company)
• Strong communication and organizational skills
• Basic understanding of Medicare, Medicaid, EOBs, COBRA, and healthcare billing processes preferred

What We Offer

• Comprehensive healthcare and wellness benefits
• Paid professional certification and ongoing training
• Tuition reimbursement to support your career growth
• A collaborative and supportive company culture
• Recognition programs rewarding your achievements

Equal Opportunity Employer

Ensemble Health Partners is committed to diversity and inclusion. We do not discriminate based on race, gender, religion, veteran status, disability, or any other protected status. We provide reasonable accommodations upon request.

How to Apply

If you’re interested in this position, please register on our portal and submit your application through the link below:

👉 Register & Apply at TeezJobs.com